Return Policy

If you are not satisfied with your purchase, as long as you contact us within 30 days of receiving the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email  first.
Return and exchange conditions

Items returned without authorization will not be accepted.
Items must be returned within 30 days of receiving them.
All items must be in the same condition as received, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
When returning or exchanging items, customers must use a shipping method that provides tracking information.
Non-returnable items:

Items on sale are non-refundable.
Damages/losses caused by customers are not refundable. General return process
Initiate a return: Please email us at [email protected] with photos and/or videos of the items and tell us your order number. Our customer service staff will determine the eligibility of your return request within 3 working days.
Ship the item back: If the return is accepted, we will send you the return address as well as instructions on how and where to send the package. (Note: Items returned without authorization will not be accepted). We recommend that you send the return/exchange via a shipping method that provides tracking information as well as a signature, as we will not be responsible for the loss of the return/exchange.
Refund or Exchange: When we receive your return/exchange, we will inspect the item within 3-5 working days and then offer a replacement for an exchange or issue a refund.

Return fee
If the return is due to our problems (such as: incorrect products, product quality problems), we will give you a full refund; Including shipping is also paid by us.
If the return is due to a buyer’s problem (such as: don’t like/want the item, ordered the wrong product/size), the buyer should pay the shipping.
No restocking fee is charged to consumers for returning a product.
repayment

Once your return is received and inspected, we will notify you whether the refund has been approved or denied. If approved, your refund will be issued to your original payment method within 2-3 business days.
If you have not received your refund within 2-3 business days, please check your bank account again. Then contact your bank or credit card company. It may take some time for a refund to be officially posted. If you have done all this and still have not received your refund, please contact us at [email protected]
Please note: We do not refund the original shipping cost.

Order cancellations

We may cancel your order if you contact us in time after purchase. If your payment has gone through and the package is not shipped, you can cancel the order before the item is delivered. And we will refund your money in full.
Orders cannot be canceled once the package is shipped.